Policies and FAQ

English language culinary arts programs

What is the cancellation policy?

Should A Taste of Culture need to cancel any or all segments of a program, every effort will be made to re-schedule sessions at a mutually convenient time. If that is not possible, a full refund will be made promptly for sessions canceled by A Taste of Culture.

If an individual or group is unable to attend A Taste of Culture program for which they have already enrolled, that person or group may designate a substitute for him/her/them. No additional fees are charged to the participant (substitute attendee). Any financial arrangements made between the original participant and his/her/their substitute is at the discretion of the person originally enrolled. All requests to have a substitute attend a program, however, must be received by phone or e-mail at least 24 hours prior to the scheduled class meeting. When making such a request, please provide the full name and (local, Tokyo) contact phone number and e-mail address of each person who will be taking the place of the originally enrolled individual or group.

Special Covid-Prevention Measures

A Taste of Culture strictly observes all guidelines provided by Japanese authorities to reduce the risk of contagion of Covid-19. Measures include, but are not limited to: frequent hand-washing & drying with designated towels, the donning of disposable gloves when requested, and the wearing of a face mask throughout the program.

All food will be individually plated; no food will be shared. All participants are asked to refrain from conversation while eating since masks need to be (briefly) removed at that time. There will be ample time for conversation, discussion and Q&A after the meal (and AFTER donning face masks again).

Limitations on Liability

Every possible precaution is taken to ensure your personal safety and the safety of those in your group. However, registration for, and attendance at, all programs is subject to the following condition: the director and staff of A TASTE OF CULTURE, are released from, and specifically disclaim, all responsibilities for injuries or illness incurred traveling to and from sessions, during sessions, or resulting from food prepared at, or according to recipes distributed during, cooking & tasting sessions.

Should A Taste of Culture be prevented from performing its duties by reason of Force Majeure (including but not limited to war, pandemic, or natural disaster, such as earthquake) A Taste of Culture is released from its obligations.

NOTE: Tuition fees for cooking workshops conducted by A Taste of Culture do NOT INCLUDE food & beverage not specifically mentioned in the program description. Tuition does NOT include the cost of local transportation. Any purchases made by participants during class are at the discretion of each participant. Participants in all programs are responsible for making arrangements for, and making payment for, their airfare, lodgings, and transportation to/from/within Japan. Participants are also responsible for obtaining and paying for any travel/trip/health insurance coverage they would like to have.