Policies and FAQEnglish language culinary arts programs
What is the cancellation policy?
Should A Taste of Culture need to cancel any or all segments of a program, every effort will be made to re-schedule sessions at a mutually convenient time. If that is not possible, a full refund will be made promptly for sessions canceled by A Taste of Culture.
If an individual or group is unable to attend A Taste of Culture program for which they have already enrolled, that person or group may designate a substitute for him/her/them. No additional fees are charged to the participant (substitute attendee). Any financial arrangements made between the original participant and his/her/their substitute is at the discretion of the person originally enrolled. All requests to have a substitute attend a program, however, must be received by phone or e-mail at least 24 hours prior to the scheduled class meeting. When making such a request, please provide the full name and (local, Tokyo) contact phone number and e-mail address of each person who will be taking the place of the originally enrolled individual or group.
To ensure optimal hygiene and reduce the risk of contracting infectious diseases such as COVID-19, all program and workshop participants (regardless of vaccination status) are requested to follow these precautions:
- Refrain from attending if you are not feeling well or have a fever (98.6 F/37 C or higher) the evening before the scheduled program.
- It is HIGHLY RECOMMENDED that all participants wear a mask when travelling to A Taste of Culture’s facility.
- Upon arrival each participant will use hand sanitizer (alcohol-based) to disinfect their hands. A sink with soap and individual hand towels is available for use throughout the program.
- When requested to do so, participants must use disposable gloves during the program.
- Masks will be provided for all participants who wish to don them during the program.
Limitations on Liability
Every possible precaution is taken to ensure your personal safety and the safety of those in your group. However, registration for, and attendance at, all programs is subject to the following condition: the director and staff of A TASTE OF CULTURE, are released from, and specifically disclaim, all responsibilities for injuries or illness incurred traveling to and from sessions, during sessions, or resulting from food prepared at, or according to recipes distributed during, cooking & tasting sessions.
Should A Taste of Culture be prevented from performing its duties by reason of Force Majeure (including but not limited to war, pandemic, or natural disaster, such as earthquake) A Taste of Culture is released from its obligations.
NOTE: Tuition fees for cooking workshops conducted by A Taste of Culture do NOT INCLUDE food & beverage not specifically mentioned in the program description. Tuition does NOT include the cost of local transportation. Any purchases made by participants during class are at the discretion of each participant. Participants in all programs are responsible for making arrangements for, and making payment for, their airfare, lodgings, and transportation to/from/within Japan. Participants are also responsible for obtaining and paying for any travel/trip/health insurance coverage they would like to have.
Elizabeth Andoh and A Taste of Culture own all right, title and interest in and to the LESSONS, including all copyright and other intellectual property rights therein. No part of any LESSON may be modified, copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever.
We reserve the right to discontinue any products (LESSONS or Gift Cards) at any time for any reason. Prices for all products are subject to change; notice of any changes will be posted to this website.
DOWNLOAD LIMITS and RESTRICTIONS
LESSONS files may be downloaded a maximum 2 times within 4 weeks from purchase. Gift cards have an expiration of 4 weeks from purchase. Please use promptly.
PURCHASES AND PAYMENT
We accept the following forms of payment: PayPal.
In turn, PayPal offers the option of payment with the following credit cards: VISA・MasterCard・JCB・Amex
All purchases of products (LESSONS and Gift Cards) are final sale and non-refundable. If you are unhappy with your purchase for any reason, please contact us directly and we will work together to resolve any issues.
The content of the LESSONS is provided ‘as is’ with all errors or defects and without warranty of any kind. Elizabeth Andoh and A Taste of Culture accept no responsibility for and assumes no liability of any kind regarding the download, installation and use of the LESSONS.